The Hut Where Ideas Turn to Creative Designs!!

Thank you for choosing DesignHut for your design needs.

If for any reason you are not completely satisfied with your purchase, we invite you to review our policy regarding cancellations and refunds.

Interpretation and Definitions

Interpretation
Words with capitalized letters have meanings as defined below. These definitions will apply whether the terms appear in singular or plural form.

Definitions

  • Company (referred to as “We”, “Us”, or “Our”) refers to DesignHut.
  • Services/Designs/Products refer to the custom digital design services and items offered for sale on our website.
  • Orders means the request made by you to purchase designs from us.
  • Website refers to DesignHut, accessible from https://designhut.tech.
  • You refers to the individual accessing or using the Service, or the company/legal entity on whose behalf such an individual is accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel your order within 15 minutes of placing it, without providing any reason for cancellation.

The deadline for canceling an order is either until a designer is assigned to the project or within 15 minutes of the order placement, whichever occurs first.

Refund Policy

Since we provide custom design services made to order, we typically do not offer refunds or exchanges. However, we do make exceptions in the following cases:

  • If you do not receive the design within the promised delivery time.
  • If we were unable to assign a designer for your order.

We reserve the right to:

  • Request details of the design’s quality for review.
  • Determine if the design has been altered, damaged, or misused in any way.

Once a design variation is approved and delivered, no refunds will be provided.

Contact Us

If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact us:

Refunds, if applicable, will be processed no later than 7 days after we receive and approve the cancellation. We will refund you using the same payment method you used for the original order, and no additional fees will be charged for the reimbursement.